Toorova is a gamified app for learning AI and robotics, available on the web, iOS, and Android. This Privacy Policy explains what we collect, why, who we share it with, and the choices you have. By using Toorova, you agree to this policy.
What we collect
- Account data — your email address and display name when you create an account, or the email and basic profile your provider returns if you sign in with Google or Apple. You can also subscribe and use the app without creating a named account (your subscription is then keyed to an anonymous identity on your device); in that case no account data is collected until you sign up. (If you use Sign in with Apple, you may choose Apple's private email-relay address, and we will only ever see that relay address.)
- Learning progress — quests completed, quiz scores, XP, levels, streaks, badges, your chosen learning goal and experience level, and a mid-quest "resume" point, stored so your progress saves and syncs across your devices.
- Reflections you write — optional notes you type on reflection steps are saved to your private journal.
- AI feature inputs — when you use the AI Tutor, interview practice, portfolio drafting, or the optional AI project (capstone) review, the information needed to generate a response — such as your question or prompt, the lesson context you're on, your skill level, and any material you submit for review — is sent to an AI service provider we use (see "AI features" below).
- Email preferences — whether you opted in to marketing/product emails, and the date you did so, kept as a record of your consent.
- Subscription status — if you buy Premium, we receive your subscription status (active, expired, etc.) from the app store or payment processor so we can unlock features. We never receive your full card details.
- Usage analytics — app events (for example, "quest completed") via Google Firebase Analytics, used in aggregate to improve the app.
- Crash reports — technical crash diagnostics via Firebase Crashlytics.
- Identifiers — a random per-installation Firebase instance ID and similar IDs attached to analytics and crash data, used for analytics and stability.
- Advertising identifiers and ad-measurement events (mobile apps) — when we advertise Toorova on platforms such as Meta (Facebook/Instagram) and TikTok, our mobile apps include those platforms' measurement kits (SDKs). With your permission on iOS (Apple's App Tracking Transparency prompt), and subject to your device settings on Android, these SDKs may collect your device's advertising identifier (IDFA on iOS, Google Advertising ID on Android) together with app events — such as app install, account creation, viewing our subscription screen, and starting a trial or subscription — and share them with Meta and TikTok. We use this solely to measure whether our own ad campaigns work and to manage how often our ads are shown; it also means those platforms receive this data under their own privacy policies. If you decline the iOS tracking prompt, we use Apple's privacy-preserving SKAdNetwork instead, which reports campaign results to us without identifying you.
We do not collect your location, contacts, or microphone. If you attach an image, file, code sample, or project material for AI review, we process it for that requested feature; depending on how the feature is configured, it may be transmitted to our AI provider and may be retained temporarily by us or our providers for security, debugging, abuse prevention, legal compliance, or service operation. We do not sell your personal information, and we do not show third-party ads inside Toorova. Other than the ad-measurement sharing described above (which some laws may treat as "sharing" for advertising purposes, and which you can decline on iOS via the tracking prompt), we do not track you across other apps or websites.
How we use your information
- To provide, operate, personalize, and improve the Service and your learning experience.
- To save and sync your progress across devices, and to generate certificates.
- To generate AI responses and project feedback that you request.
- To manage your account, process subscriptions, and unlock Premium features.
- To send you account/transactional emails and, with your consent, product and marketing emails.
- To maintain security, prevent abuse and fraud, debug, and comply with law.
For users in the EEA/UK, our legal bases are: performance of our contract with you (to run the Service), your consent (e.g. marketing email and the AI features), our legitimate interests (to secure and improve the Service), and legal obligation.
AI features
The AI Tutor and our other AI features are powered by third-party AI service providers, currently including OpenAI, and possibly other providers in the future. When you use an AI feature, the information needed to generate a response is sent to OpenAI or another AI service provider we use. Depending on the feature and the app's architecture, this information may be processed through Toorova's app, our backend infrastructure, or our service providers in order to generate a response.
- Some AI features may store the result so you can revisit it (for example, a saved capstone review). Other AI interactions, and any files you submit, may be retained temporarily by us or our providers for security, debugging, abuse prevention, legal compliance, or service operation.
- Our AI provider(s) process inputs and outputs to provide the feature and may retain them for a limited period for safety, abuse-monitoring, legal, and service purposes, subject to their own terms and privacy policies. We do not use your inputs to train our own AI models.
- Please do not enter sensitive personal information, confidential information, or private information about yourself or others into the AI features.
- The AI features are a learning aid and may be inaccurate, incomplete, or out of date. You should verify important details, and you should not rely on them as a substitute for a qualified teacher, professional advisor, engineer, doctor, lawyer, or safety expert.
Age. Toorova is intended for users 13 and older. If you are under 18, you may use the AI features only with permission from your parent or legal guardian. The AI features are not available to users under 13.
Email communications
We send transactional emails about your account — for example sign-up confirmations, password resets, and important service notices. With your opt-in consent (an unchecked box you tick at sign-up), we may also send product updates, new course announcements, and learning tips. Marketing email is entirely optional: every marketing email includes an unsubscribe link, and opting out never affects essential account or transactional emails. We may use a third-party email service provider to help us send these transactional and marketing emails. We do not sell your email address or share it for anyone else's marketing. To opt out at any time, use the unsubscribe link or email support@newronrobotics.com (postal: 828 E Edgehill Rd, Salt Lake City, UT 84103).
How and where data is stored
Your account and progress are stored using Google Firebase (Authentication and Cloud Firestore). Security rules enforce that only you can read or write your own data. When you use an AI feature, the information needed to generate a response is processed through Toorova's app and/or our backend infrastructure and sent to our AI service provider(s) to generate a response. Our providers may process and store data on servers in the United States and other countries.
Who we share data with
We share data only with the service providers that help us run Toorova:
- Google Firebase / Google Cloud — authentication, database, hosting, serverless functions, analytics, and crash reporting.
- OpenAI (and any other AI service provider we may use) — to generate the AI responses and reviews you request from the inputs you provide.
- Apple, Google, Stripe, and RevenueCat — to process premium subscription payments and report your subscription status to us. We never receive your full card details.
- An email service provider — to help us send account/transactional emails and, with your consent, product/marketing emails.
- Meta (Facebook/Instagram) and TikTok — ad-measurement data from our mobile apps (advertising identifier and app events such as install, registration, and subscription start), used to measure our own ad campaigns, as described in "What we collect". On iOS this happens only if you allow it in Apple's tracking prompt.
We do not sell your personal information, and we do not show third-party ads inside Toorova. We do not use your personal data to train our own AI models.
Payments
Toorova offers optional premium subscriptions. Payment is handled entirely by the relevant store or processor — the Apple App Store, Google Play, or Stripe (on the web) — and we do not receive or store your full card details. Subscription status is reported to us via RevenueCat, our subscription-management provider, so we can unlock Premium on your account. Price, billing cycle, auto-renewal, and cancellation terms are presented at the time of purchase.
Your choices and rights
- Edit your display name at any time (Profile).
- Opt out of marketing email via the unsubscribe link in any such email.
- Delete your account and data — you can delete your account in the app if this feature is available (Settings → Delete account), request deletion at toorova.com/account-deletion, or contact support@newronrobotics.com. This removes your account and associated data, except information we must retain for legal, security, fraud-prevention, billing, dispute-resolution, or compliance reasons. If you have a paid subscription, cancel it through the relevant store or billing provider — deleting your account does not cancel billing.
- Depending on where you live (for example, the EEA or UK under GDPR, or California under the CCPA/CPRA), you may have the right to access, correct, export, delete, or restrict processing of your data, to object to certain processing, and to not be discriminated against for exercising these rights. To exercise them, contact support@newronrobotics.com. You may also have the right to lodge a complaint with your local data-protection authority.
- Analytics and crash reporting can be limited through your device or platform settings where available; you can also contact support@newronrobotics.com with privacy requests.
- Opt out of ad measurement — on iOS, decline the tracking prompt (or turn it off later in Settings → Privacy & Security → Tracking → Toorova). On Android, delete or reset your advertising ID in Settings → Privacy → Ads. The app works identically either way.
Children
Toorova is intended for users 13 and older. If you are under 18, you may use the AI features only with permission from your parent or legal guardian, and they are not available to users under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, a parent or guardian may contact support@newronrobotics.com and we will remove it.
International users
We are based in the United States and process data there and in other countries where our providers operate. Where required, we rely on appropriate safeguards (such as the EU Standard Contractual Clauses used by our providers) for international transfers. By using the Service, you understand your information may be processed in the United States.
Security
We use industry-standard measures — including provider-side encryption in transit and at rest, and per-user access rules — to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep your account and progress until you delete your account, after which it is removed from our active systems. Backups and provider logs may persist for a limited period in line with our providers' retention practices, and we may retain limited information where required by law.
Changes to this policy
We will update this page when the policy changes and note the new effective date above. For material changes, we will provide notice in the app where appropriate. Your continued use of the Service after an update takes effect means you accept the revised policy.
Contact
Questions or requests: support@newronrobotics.com
Newron Robotics, LLC · 828 E Edgehill Rd, Salt Lake City, UT 84103, USA.